Overview

Wombat provides a full range of support and professional services offerings to complement our market data solutions. Our model is to partner with our customers through the complete process from evaluation and implementation, to ongoing system management, ensuring that the correct choices are made and projects are delivered on time and within budget.

The team at Wombat has a unique service philosophy within the market data industry. Our core management team originally built their reputations as high end technical consultants in the financial industry. Our developers and support engineers have also spent a significant portion of their careers providing onsite consulting and development services. The resulting experience, attitude and perspective make Wombat a powerful partner that can get the job done.

Many consulting organizations operate in what is best described as a "hit and run" manner. They have a small number of experienced big hitters who work with the customer until the deal is signed, at which point graduates fresh out of college take over the project.

In contrast, Wombat is primarily a product company, with over 80% of revenue and margin coming from product sales. Consequently our professional services organization and overall service model are geared towards partnering with customers to get solutions implemented and into production quickly, successfully, with minimum fuss. To date our software business has been driven by word of mouth recommendations and strong references. Our business is based on making our customers successful!